When you need a Vivo smartphone serviced or repaired in Singapore, Red White Mobile is your one stop shop for all mobile services.

At Red White Mobile we provide solutions for all your Vivo smartphones issues that can range from a regular servicing to screen and battery replacements.

With the growing presence of the Vivo smartphone brand around the world thanks to its design driven value devices, it’s become hugely popular also here in Singapore.

We have become more attached to our smartphones over the years, a broken smartphone can cause worry for its user, with cracked screens or broken buttons being some regular problems.

Vivo Repair Services Singapore

Below you will find details regarding all Vivo smartphone services offered by Red White Mobile.

1Vivo S1 / Y7S$195$145
2Vivo V9$110
3Vivo V11$110
4Vivo V11 PRO$205$155
5Vivo V15$115
6Vivo V15 PRO$210$155
7Vivo V17$210$145
8Vivo V17 PRO$235
9Vivo X9$135
10Vivo X21$175
11Vivo X23$200
12Vivo X27$210
13Vivo Y12$115
14Vivo Y15$115
15Vivo Y17$115
16Vivo Y19$110
17Vivo Y20$115
18Vivo Y30$115
19Vivo Y50$115
20Vivo Y53$105
21Vivo Y65$105
22Vivo Y69$110
23Vivo Y71$110
24Vivo Y81$105
25Vivo Y83$105
26Vivo Y85$105
27Vivo Y91$105
28Vivo Y91C$105
29Vivo Y91I$105
30Vivo Y93$105
31Vivo Y95$105
32Vivo Y97$110

Our assurances

When you need a Vivo smartphone repaired, we at Red White Mobile provide you a professional and trusted solution to get the job done easily.

We guarantee to keep our customers completely informed about their Vivo device issues, and will take the trouble to explain in detail any complications that your smartphone might be facing with as much clarity to ensure transparency during the entire process before we proceed with rectifying the problem.  

We understand the value of a customer’s time and as to waste any of it we do all repairs and replacements in the shortest time possible to avoid long waiting hours. We fix battery and screen problems right then and there to the best service standards available in Singapore today.

Smartphone technology is constantly evolving with newer features coming out by the day, these developments require our technicians to consistently keep updating themselves on the newest platforms and repair methods out there. This helps them keep their skill and expertise up to the levels required by them to fix any Vivo smartphone problems, and deliver quality and affordable services to all our customers.    

Red White Mobile has constructed strategic partnerships with our trusted spare part suppliers across different locations, this gives us the opportunity to source genuine replacement parts at affordable prices, therefore giving customer’s value for their money and quality parts.

When you repair your Vivo smartphone with us, we give warranty cover on parts replaced by us for up to 30 days to provide peace of mind to our customers.

Problems faced by users

Smartphones can stop functioning smoothly due to a lot of reasons, this can stem from hardware or software problems.

 Some of the common Vivo smartphone problems experienced by users are, apps like chrome stop working, frozen screens, phone not connecting to the Wi-Fi, not charging or powering on, being stuck in boot loops, volume buttons not working, headphone jacks not working, microphones and speakers not working, liquid spills and broken screens.

Vivo Phone Screens

Screens are a very important part of all smartphones but like all electronic devices can malfunction on occasion or be damaged due to accidental drops.

Cracked or broken screens are the most common problems, Other troubles that Vivo smartphone users might face are low display brightness, touch features working on and off or not at all, lines in the pixels on screen, LCD shading damage, displays going completely blank and sometimes screens can pop out of the casing as well.

Some of the possibilities that can cause such problems could be related to faulty hardware or software programs.

Hardware issues can occur due to exposure to excessive temperatures, water or other liquid spills or accidental falls. Malfunctioning bulged batteries can cause the screen to be pushed out of its casing.

There are a few steps a Vivo smartphone user can try at home before considering to repair the device.

 Cleaning the display using isopropyl solution and a microfiber cloth can take away any dust and moisture present and solve some touch issues if they exist.

Another viable user restore is a hard reset, Vivo users should note hard resets will wipe all of the data on the internal storage, such as downloads, ringtones, images, apps, contacts and Video, etc.

To function a hard reset, Power off your Vivo phone, then press and hold the power button and volume up button simultaneously until Vivo logo appears and it enters fastboot mode.

 Select Recovery mode by pressing the volume down button and enter it by pressing the power button.

 Next select wipe data and again wipe data, then select reboot system.

This process will completely reboot the Vivo smartphone to factory settings.

If the above fixes do not solve the problem with your Vivo smartphone then a screen replacement might be in order so head to Red White Mobile for an immediate repair.

Vivo Batteries

Batteries can fail or deteriorate due to many different factors, this can be something to worry about for the Vivo smartphone user.

Batteries can malfunction for a variety of reasons, some of the most common issues are, 

Heating up suddenly during use or while charging, not holding charge for long or not charging at all, suddenly lose charge and power off smartphone, batteries swelling up are one of the more dangerous issues and need immediate attention as they can be explosive.

There are a many different factors that can cause Vivo smartphone batteries to become problematic, some of the more common causes are, the number of charging cycles the battery has completed, how old the battery is, voltage fluctuations due to power surges, exposure to varying temperature levels, incompatible charger cables or adapters and sometimes even manufacturing defects.

A Vivo smartphone user can do a few basic tests before making a decision to replace the battery.

Try alternate power adapters and if it does not charge try an alternate USB cable both original Vivo branded.

Check the USB charging port for dirt or debris, clean with pressured air and try charging.

 Some software can also cause problems, certain third party apps can sometimes cause the battery to lose more charge than it takes on, such apps should be uninstalled immediately as they cause the battery to deteriorate sooner.

One can also try charging the Vivo phone when off, if it does when off and not on it most likely a software problem. Third party apps like Accubattery are also helpful to assess health of battery and power consumption.

Another possible solution is to perform a battery recalibration, to start this procedure a Vivo smartphone user will have to drain the battery completely to 0% and turn off the device for a while, turn it back on and charge it to 100% capacity, once charged fully drain back again to 0% and then charge back to 100% percent and leave the smartphone plugged into the charger for an extra half hour, once disconnected from the charger the battery should be recalibrated.

Once done use the Vivo smartphone as normal, and if the smartphone takes too much time too charge or loses power too soon a battery replacement might be required.

Here at Red White Mobile we try to perform all battery replacement work in 30 minutes or less, not to keep you waiting too long for your device.

All work regarding battery replacements is valid to receive our 30 day warranty.

The charging port

Power problems may not be only because of the battery, the Vivo smartphone USB charging port is also important.

The port can stop functioning properly due to a number of reasons,

Charger pins can get damaged and not pass power properly, the charging port on the Vivo device can become disconnected from the main circuit board in some cases.

Indications that there could be a charging port problem are,

The Vivo device keeps connecting and disconnecting from the charging cycle and increased charging times.

Reasons that could cause these problems are water or liquid damage, power fluctuations, dust or moisture trapped in the USB port or by inserting a wrong charging cable.

Steps to identify whether the charging port needs replacing,

Firstly try an alternate charging cable and adapter, if the problem persists a hard reset can be tried, if these do not work, a simple charging port replacement at our store would easily fix the problem.

Why pick Red White Mobile

All Vivo smartphones benefit from regular servicing, this helps increase the life of the device greatly.

These repairs can sometimes get expensive with some service locations charging up to 3 times the actual amount. To avoid unnecessary charges a responsible vendor is important.

We take the utmost care while handling each and every device that is committed to us by our customers, and to avoid any misunderstandings between the customer and ourselves we try to do our best at performing the servicing of your Vivo smartphone right then in front of you as much as is possible. However, in the unfortunate case that might require major repairs on your smartphone, when you leave your device with us you can be sure that all personal data stored on your device will be safe and never compromised and is protected by our privacy policies.

In accordance with your Vivo smartphones problem, our team of experts shall help you find the best solution to the problem and the most efficient and economical way to repair your Vivo smartphone.

At Red White Mobile we use good quality, genuine spare parts so you get the best service available in Singapore. 

Our diagnostic services

When a customer brings in a faulty Vivo smartphone to one of our stores, before we accept it in for repair, we do a full diagnosis of the smartphone to check if there are any other faults apart from the ones reported, we inform the customer of our findings in the diagnosis and if there will be any extra parts or costs are involved.

With the assistance of our technicians our staff will provide possible fixes and cost estimates for the same.

Only after the customer gives approval do we go ahead with the repairs that are required, no hidden charges and no extra costs.

Our service guarantees

When we get the go ahead from the customer and commence work on the Vivo smartphone we do our best to finish all repair work on the spot, although smartphones that have suffered from liquid damage do take longer to repair depending on the seriousness of the problem.

While the smartphone repairs are being carried out, our customers are free to check and clarify any doubts they may have regarding the repairs of their Vivo device and our staff will be happy to help anytime.

During your wait in the comfort of our lounge while your device is being fixed, we have on offer complimentary cool drinks and refreshments, Wi-Fi and a good amount of reading material on hand, all for our customers to enjoy.

In the one off situation during which we are not able to complete to the satisfaction of our customer the work taken up, we will not charge a customer anything in terms of fees or sourced parts.

After sales service

Our commitment to our customers does not end after we repair and return your Vivo smartphone.

When you repair your device with Red White Mobile we provide a warranty for a maximum of 30 days depending on the work that has been done and the parts replaced by us.

If for some reason a customer finds a fault with parts of the Vivo device repaired or replaced by us, 

All you have to do is just walk into our store, explain the issue and we will immediately rectify the problem and at no further cost to the customer.

All customers are kindly requested to note, in the case of Vivo smartphones that have suffered from water or other liquid damage, our 30 day warranty on such devices and the work performed on them shall not be applicable.

Customers are the core of our business and all success is in their loyalty and satisfaction, our dedication to customer service and good quality work is to achieve this.

So next time you need any services for your Vivo smartphone just head to Red White Mobile.

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