redONE began offering its new mobile plans in Singapore! In conjunction with Red White Mobile, you can sign up these awesome plans with us today. Having already established its brand since 2012 as a budget postpaid provider in neighbouring Malaysia, redONE will be offering monthly plans ranging from $8 to $28 a month. All of redONE’s packages come with 1,000 free minutes to other redONE numbers. All redONE customers can get up to 300 minutes of free calls and 30 SMS to other local networks and also all Malaysian numbers.
redONE New Launch Special in SingaporeThe registration fees are waived off in this trial launch period. In additional, Special Promotion launched in August 2019! Plans starts from SGD8/mo.
redONE Post Paid Plans in Singapore
Registration to be done in store
|Monthly Fee (S$)
|redONE Product Launch Offers
|100 voice mins
|200 voice mins
|300 voice mins
|High Speed Data
|Data without Borders
|20GB – $18
Where can I sign up for a redONE line?You can sign up at Red White Mobile. Our store address is 420 North Bridge Road, North Bridge Centre, #01-20 Singapore 188727.
What documents do I need to bring along in order to sign up for a redONE line?For Singapore citizens and Permanent Residents (PR), please bring your original NRIC. For foreigners, please bring along your original FIN card, and other supporting documents verifying your residential address in Singapore. E.g. Employment Pass / S Pass / Student Pass / Long Term Dependant Pass / Work Permit (minimum 6 months’ validity from date of expiry). Passport is not accepted. E.g. Utilities bill, bank / credit card statement (within 3 months)
Can I switch to redONE and keep my existing number?Yes, you may do a Port-In Request at our store. We will guide you on the process. However, do note that port-ins can only be done for Postpaid numbers. If you have a prepaid number, you are required to convert it to a Postpaid number under the existing telco in order to port-in to redONE.
How long will it take to activate my line?New registration will take 1-2 hours. If you are porting over your existing line from another telco, it will take 1-2 working days.
How do I access to my redONE account?Currently, the only way to access to your redONE account to check on your balances is by downloading the redONE 1App.
What are the billing cycles like?redONE has 1 billing cycle per month; the 1st of each month. The first bill will be pro-rated accordingly, dependent on the day of activation. E.g. If you have signed up for a mobile line on 7th May 2019, your first bill cycle will run from 7th May – 31st May 2019. The following bill will run from 1st June – 30th June 2019, and so on.
What other fees do I have to take note of?Upon registration of the mobile line, there will be a one-time SIM card fee of $10. These fees are payable upfront and non-refundable.
How do I receive my bills?Bills are sent via email and accessible through the redONE 1App. However, you may request for a paper bill at a fee of $5/bill.
How do I make payment for my bills?Payment of bills can be done online – through redONE 1App. Alternatively, you may walk in to any of our partners’ shop to make payment in cash/card, or apply for GIRO payment with your respective providers. Note: As GIRO payment takes some time for the bank to process, please continue paying your bill through redONE partners till you receive a confirmation from us that your GIRO is in place.
What is Basic Internet? And what is the speed for Basic Internet?Basic Internet will kick in when your local data bundle is fully utilized, and your internet speed will be throttled down to 128kbps. This is to prevent bill shock for our subscribers. 128kbps is enough to send out basic messages. To gain access to high speed Internet again, all you have to do is purchase a data add-on via our 1App. Alternatively, when the bill cycle resets on the 1st of every month, subscribers will have access to high speed Internet from their bundle again.
What is the launch promotion?Launch promotion is as follows:
- Registration waived
- Free Caller ID until further notice
- Free Data Roaming Services
Red White Mobile is the authorised partner of redONE SingaporeFor more info, drop us a call/text +65 86684811 or 67354811
redONE was established in 2012 as the first postpaid Mobile Virtual Network Operator (MVNO) in the ASEAN region and currently has over a million active users. Its philosophy and services are designed to deliver what truly matters in the most simple and practical manner. Now available in Singapore, Red One Pte Ltd aims to deliver superior customer experience and value.
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